Policies & SOPs

Overview

Policies & Standard Operating Procedures (SOPs)

At Commerce Dot Com (CDC), our commitment to integrity, transparency and ethical business practices drives every aspect of our operations. This section is your central repository for all our policies and procedures, providing clear and accessible guidelines to ensure consistency, compliance and accountability in everything we do.

To bolster our corporate governance, we obtained ISO 37001:2016 Anti-Bribery Management System (ABMS) certification for all subsidiaries in response to the corporate liability provision under Section 17A of the Malaysian Anti-Corruption Commission Act 2019 (Amendment 2018). We've also introduced new policies and procedures recommended by the Prime Minister’s Department, covering Anti-Bribery and Anti-Corruption, Whistleblowing and Code of Conduct and Business Ethics, applicable to all employees and business partners.

Governance, Integrity and Audit Division

Championing Transparency, Ethics and Accountability

At Commerce Dot Com (CDC), our Governance, Integrity and Audit Division serves as the backbone of our ethical and operational framework. This division is dedicated to upholding the highest standards of corporate governance, fostering a culture of integrity and ensuring robust audit practices to safeguard our stakeholders' trust.

Through proactive governance, we strive to embed transparency into every aspect of our operations. Our integrity initiatives empower ethical decision-making at all levels, while our comprehensive audit systems monitor and enhance compliance, mitigating risks effectively.